• Monday - Saturday
  • 09:00 AM - 06:00 PM
  • 5 Street - Ras Al Khor Industrial Area 1
  • Dubai - United Arab Emirates

FAQs - Trusted Lift Solutions

  • 1. What types of elevators does Elex Lifts provide?
    Elex Lifts offers a full range of European‑engineered elevator solutions, including home elevators, passenger elevators, hospital and bed lifts, and automobile elevators. Each system is designed to ...
  • 3. Are your elevators compliant with UAE safety and quality standards?
    All Elex Lifts systems follow UAE Civil Defense requirements and international standards such as EN81. We use certified components and advanced safety mechanisms to ensure reliable, secure, ...
  • 5. How long does it take to install an elevator?
    Installation timelines vary depending on the type of elevator and site conditions. On average, most home and passenger elevators are completed within 4–8 weeks after final design ...
  • 7. What is the difference between MRL and machine‑room elevators?
    MRL (Machine‑Room‑Less) elevators save space by integrating the machinery within the shaft, making them ideal for villas and modern buildings. Traditional machine‑room elevators require a dedicated room ...
  • 9. Are your elevators energy‑efficient?
    Our elevators are designed with energy‑saving technologies such as efficient motors, LED lighting, and smart control systems. These features reduce power consumption and operating costs, making them ...
  • 2. Do you provide elevator installation services across the UAE?
    Yes, we offer complete elevator installation services in all UAE emirates — Dubai, Abu Dhabi, Sharjah, Ajman, UAQ, RAK, and Fujairah. Our team handles site assessment, design, ...
  • 4. Can you customize elevators for villas and private homes?
    Absolutely. We specialize in villa elevators with custom cabin designs, panoramic glass options, compact MRL systems, and premium finishes. Every home elevator is tailored to match the ...
  • 6. Do you offer elevator maintenance and AMC services?
    Yes, we provide preventive maintenance, emergency support, and annual maintenance contracts (AMC) to keep your elevator running smoothly. Regular servicing helps extend the lifespan of your lift ...
  • 8. Can Elex Lifts modernize or upgrade old elevators?
    Yes, we offer elevator modernization services to improve outdated systems. This includes upgrading control panels, motors, doors, safety features, and cabin interiors — enhancing performance, safety, and ...
  • 10. Do your elevators come with a warranty?
    Yes, all Elex Lifts products include a manufacturer warranty covering essential components and performance. We ensure full support during and after installation to give clients complete peace ...
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